Return Policy
We accept returns on any functioning unit that is in original packaging and never installed with a 25% restocking charge and customer would be responsible for shipping.
If there is a failure or warranty claim then we would issue an RMA to bring the unit back to the factory for inspection and ultimately issue 100% credit or off a fee replacement.
NEED HELP?
If you have questions, you can call us at Toll Free +1-800.428.2626 (USA only) or phone +1-313.567.8500 (Outside US). You can also email us at sales@dongan.com or complete the online form bellow.
