FAQs

Can I use my own shipping account?admin2022-10-01T09:18:09+00:00Yes we allow that.

Can you ship the same day?admin2022-10-01T09:18:05+00:00Usually if get the order before 1:00PM EST we can.

Are returns allowed?admin2021-03-03T19:24:12+00:00Yes subject to our return policy.

Do you maintain inventory?admin2022-10-01T09:18:13+00:00Yes we have stock in OH and around the country.

Do you offer support?admin2021-03-03T15:26:29+00:00Yes we have a technical line that can be reached at +1.313.567.8500. OR email to Sales@dongan.com

How long has Dongan been in business?admin2021-03-03T15:27:01+00:00We started in NY in 1909. So we are a reliable trustworthy company.

What are your lead times if you are out of stock?admin2022-10-01T09:18:18+00:00Typical lead times are 1-2 weeks.

Where are you located?admin2022-10-01T09:18:00+00:00Our HQ is in Detroit MI USA but we also have an office in The Netherlands.